JOB: Customer Service Representative, at Standard Chartered Bank Plc

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JOB: Customer Service Representative, at Standard Chartered Bank Plc
Standard Chartered Bank Nigeria is recruiting to fill the position below:

Job Title: Customer Service Representative
Job ID: 395741
Job Function: Technology & Operations
Location: Port Harcourt

Job Description
Manage and deliver excellent customer service at your branch, which will enable the branch/bank to achieve it's service targets and bottom line projections.


Key Roles & Responsibilities

• Overall Customer Service delivery and enquiry handling in the branch;
• Evaluate customer needs and provide high level, accurate information and advice on products and channels;
• Cross-sell bank products/channels to existing customers;
• Migrate customers to the remote channels through online activation, e-Statements and ATM usage. 

Qualifications & Skills

• B.Sc from any recognised University
• A good knowledge of the bank's products, services and policies.
• Good service skills/etiquette/personal presentation
• Good knowledge of bank cash related policies.

How To Apply
Interested and qualified candidates should:
Click Here To Apply Online


Application Deadline Date
Closes by 19th September, 2013.